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Ethical Considerations When Dealing With Difficult Clients and Dysfunctional Families

(3 CEU Ethics Credits Available for Case Managers and Social Workers)

Tuesday, October 15, 2019 – 8:30 –11:30 a.m.

Town Square

9708 Belair Road

Perry Hall, MD 21236


This event is free, but registration is required.  To register contact Beth Starner at or (410) 938-8711.

Light snacks and lunch will be provided.

 Situations involving patients with limited or diminished capacity are often fertile ground for conflict.  When a patient’s preferences aren’t clear, or when the patient is a child, caregivers and family members may not agree with one another, or with the medical team.  How should case managers and social workers respond when faced with this situation and still advocate for the patient’s interests? This three-hour seminar will explore the framework of patient capacity and identity, identify the legal issues surrounding who can act for the patient, and address special ethical problems that arise when dealing with elderly individuals, using case studies to help attendees develop strategies for dealing with difficult situations.

Recommended Attendees:  This course is recommended for social workers, nursing case managers and others who provide guidance to families dealing with a loved one with limited or diminished capacity.

Join PK Law Estate Planning and Elder Law Attorney to learn:

  • Confidentiality and Privacy Issues in Identifying the Patient and His/Her Rights
  • Surrogate Decision Making/Guardianship/Supported Decisions With Family Conflict
  • Special Ethical Issues Related to the Elderly

This event will be hosted at the new Town Square location in Perry Hall, MD.  Town Square® is an all-new innovative alternative to an adult day care facility. Town Square is an adult enrichment center that provides specialized activities for seniors in an immersive, nostalgic environment. It replicates a 1950s town, complete with individual storefronts that offer interactive programming for members. Our state-of-the-art reminiscence and engagement activities include tangible prompts from the past, which can help to improve mood and sleep quality, and has even been shown to reduce agitation among those with Alzheimer’s and other forms of dementia.